शिपिंग धोरण
Most of the orders we receive are shipped as soon as possible.
Domestic Shipping (Zone - India)
However, we take usually 24-48 business hours to ship an order after receiving and getting it confirmed.
Shipping Methods
We use third party reputed logistic companies e.g. Delhivery, Bluedart, Xpressbees, DotZot etc. depending upon the delivery PIN code and service availability. This list is non-exhaustive.
The decision of using the particular logistic carrier for any order is reserved with Otovon Electronics Private Limited solely.
Shipping Rates
We take different rates depending upon price, weight, speed of delivery and delivery service area.
As of now we have following rates -
Standard Shipping
You are charged for this shipping rate.
By Air - Normally shipped by Air via any courier company if overall shipment weight (Dead or Volumetric, whichever is Higher) is less than 500 g except in the case if there is any Hazmat good(s) in the shipment.
By Road - Normally shipped by Road/Train/Surface Mode via a courier company if overall shipment weight (Dead or Volumetric, whichever is Higher) is more than 500 g and/or there is any Hazmat good(s) in the shipment.
Free Shipping
You are not charged for this shipping rate.
By Air - Normally shipped by Air via any courier company if overall shipment weight (Dead or Volumetric, whichever is Higher) is less than 500 g and Non-Hazmat good(s) only.
By Road - Normally shipped by Road/Train/Surface via a courier company if overall shipment weight (Dead or Volumetric, whichever is Higher) is more than 500 g and/or there is any Hazmat good(s) in the shipment.
Delivery
By Air - It takes 3-5 business days usually for delivery but it may be less or more days depending upon various circumstances. We can not guarantee that.
By Road - It takes 4-7 business days usually for delivery but it may be less or more days depending upon various circumstances. We can not guarantee that.
Tracking
Shipments can be tracked on the courier company's website using the way bill provided by us.
Declaration
All the information mentioned above is indicative only.
None of the Shipping Methods, Modes, Rates, Delivery, Tracking, Courier & Logistic Partners or their services are guaranteed by us. These are subject to change depending upon many real time situation and circumstances like Delivery Address, PIN code, Type of Goods etc. List is non-exhaustive only.
All disputes are subject to Delhi Jurisdiction only.
Last updated - 18 June 2021